# I see an error page when trying to log in to my Highlighter account

Modified on Mon, 23 Feb at 9:11 AM

Sorry to hear you are experiencing trouble! Please go to [**app.letshighlight.com**](https://app.letshighlight.com/) and select **Log In**.

If you are still stuck, these suggestions usually do the trick:

1. [**Clear your cookies/cache**](https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop)
2. [**Use a private/incognito browser**](https://support.google.com/chrome/answer/95464?hl=en&co=GENIE.Platform%3DDesktop)
3. Use a different browser than the one you are currently using (Google Chrome vs. Safari)
4. Log in through a different device (mobile vs. computer)