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Intro to Surveys

Highlight pre-loads your project with a Survey Blueprint -- expert-designed survey content based on your product category & aligned to your research objectives.

The Design Surveys step of your project setup will automatically include at least one set of trial surveys (product-specific surveys) and potentially a post-trial survey, depending on the Survey Blueprint.
The Survey Blueprint pre-loads required surveys with research-relevant content in the survey, and provides options for customizing:

Question Modules

Highlight's research experts have designed Question Modules, groups of related focus area questions geared to get high quality insights for product success. For questions added to a survey, a yellow tag indicates its Question Module.

Adding, Re-Ordering, & Deleting Questions

If you think you want to add in a module but don't know what's included, you can first view what's in each one by expanding the module in the Add Questions panel.

To add a module to your survey, just drag and drop it wherever you'd like it to go. When you add a module to your survey, it will immediately break out into the individual questions. These questions can be moved around wherever, they don't need to stay together as a module if you don't want them to, and you can delete questions individually without impacting any others that are part of the same module.

To re-order questions in your survey, you can drag and drop wherever you want them to go.

If you delete a question from your survey, you'll be able to add it back from the "Add Modules" menu. This menu includes both Recommended and Default content, in that order.

Draft | Ready


After you've made all the edits you want to a survey, set its status to Ready. Move it back to Draft to continue editing.