### Standard Protocols

The warehouse operates under standard protocols to ensure product quality, workplace safety, accurate handling, and on-time delivery — maintaining efficiency and reliability at every step of the process.

#### Facility Cleanliness
- Pest control program (no rodents, insects, birds)
- Clean, maintained walls, floors, ceilings
- No standing water or leaking roofs

#### Sanitation Procedures
- Regular cleaning and sanitizing schedules
- Proper disposal of waste and returned/damaged goods

#### Temperature Control
- Proper storage temperatures (cold storage, ambient, frozen, etc.)
- Monitoring and recording temperatures if storing perishable foods

#### Personnel Hygiene
- Proper handwashing and protective clothing (hair nets, gloves, shoe covers)
- No jewelry or unsanitary habits in storage areas
- Health status of employees monitored

### Packing Protocol

Our packing and shipping protocols are automated and streamlined through Highlight's platform for efficiency, accuracy, and real-time tracking.

1. **Provide specs** – Determine box size and materials.
2. **Pack samples** – Prepare internal QA and approve sample boxes.
3. **Pack boxes** – Pack all boxes according to standard procedures.
4. **Ship boxes** – Send approved boxes to their destinations.
5. **Monitor shipping** – Track deliveries with our software.

### Warehouse Certifications

The warehouse is certified and equipped to handle a wide range of goods, including food products, with the highest standards in place.

#### Wholesale Food Establishment License
- The warehouse is licensed to operate as a wholesale food establishment, allowing us to safely store, repack, and distribute food products in compliance with local and state regulations.

#### FDA Registered Facility
- The facility is FDA registered, ensuring we meet strict federal guidelines for the storage and handling of food and consumable goods.

#### Food Safety Systems in Place
- The team follows robust food safety protocols, including Good Manufacturing Practices (GMP), to maintain product integrity and prevent contamination.