# Test your messaging before it reaches the market

Accelerate your development cycle with rapid CPG message testing that delivers the insights you need — without the delays.

## Message testing

### Highlight AIFinding

Leading with results over ingredients drove the lift.

+26 pts

persuasion lift

72%

believe

### Message resonance

% who find it persuasive

Message B59%

Message A41%

Message C34%

72% also rate message B believable

Built for innovators. Loved by product teams. Trusted by leading brands.

## Eliminate the risk of costly message failures

Real reactions, real context

Test product messaging with real consumers in authentic environments to capture genuine reactions and preferences.

### Feedback that becomes direction

Comprehensive analytics translate consumer feedback into clear, actionable recommendations for your messaging strategy.

### Reputation protected

Validate claims and positioning statements before launch — and avoid costly post-launch corrections.

## How Highlight does it

### Validate resonance, prevent missteps, launch with confidence

01

Real-time message response tracking

Monitor how consumers react to your messaging as they encounter it, capturing immediate emotional responses alongside considered feedback. The platform and in-house experts turn reactions into authentic, actionable reads — eliminating guesswork around message efficacy and post-launch surprises.

02

Comparative message performance analysis

Test multiple message variations simultaneously to find your strongest performers. Side-by-side comparisons reveal which headlines, value propositions, and calls-to-action resonate most with your target consumers — so you know exactly which messages to prioritize, with less creative waste.

03

Audience segmentation intelligence

See how different consumer groups respond — demographics, psychographics, and purchase behavior. Response patterns surface across segments, revealing which messages work best for each audience so your messaging speaks directly to their motivations.

## Case study · Aeston West

### How skincare brand Aeston West used Highlight for claims testing

- Claims validated with real product testers to prove visible, tangible results
- Repurchase intent measured with unbiased opinions from real potential customers
- Blinded in-home usage testing complemented clinical sensitivity tests for sensitive-skin consumers
- Qualitative video feedback gave the team the insights they needed for launch

[Read the case study](/content/blog/aeston-west-x-highlight-case-study/index.html)

## Getting started is simple

1

Design your test

Define your objectives, create your survey, and set parameters for your ideal testers.

2

We ship your products

We handle recruitment and distribution to get your products into the right homes.

3

See your data instantly

Feedback streams into the platform and becomes actionable insight as it arrives.

## Validate product messaging before market launch

### Brand claim verification

Test bold claims against consumer perception. Learn which benefits resonate — and which statements need refinement before they reach your audience.

### Positioning validation

Confirm your intended market position matches consumer understanding, and catch interpretation gaps before launch.

### Competitive message analysis

Evaluate your messaging against competitor claims head-to-head. See which messages invite trial and increase velocity.

### Audience alignment

Verify core messages resonate with your intended segments — and which groups respond best to each approach.

## Common message testing questions

### What types of product messages can I test?

All of them — product claims (health benefits, ingredients, performance), packaging copy, shelf talkers, digital ads, social content, and brand positioning statements. From functional benefits (“removes 99% of stains”) to emotional messaging (“brings families together”), across every consumer touchpoint.

### What’s the fastest way to get consumer insights on my messages?

Complete message-testing insights arrive in approximately 3 weeks from recruit to final report. A streamlined process and engaged community maintain 90%+ completion rates, so you can test multiple variations and still launch ahead of competitors.

### Can message testing identify messaging that might alienate my audience?

Yes — specialized alienation testing identifies messaging that inadvertently distances consumers. Thoughtful responses (1–2% junk data versus the ~30% industry average) reveal potential pitfalls before they damage brand reputation or purchase intent.

### How do I test messages with very specific or niche audiences?

The curated community reaches audiences down to a 3% incidence rate — left-handed coffee enthusiasts, parents with specific dietary restrictions — with 90%+ completion rates even at super-niche targeting.

## Worried your message will miss the mark?

Skip the guesswork — gather meaningful feedback that reveals what your audience truly thinks about your messaging, and make smarter decisions faster.
